What I’m getting at is that everything in Healthcare – the people, the technology, the expertise, the experiences – are all interweaving of stories.
An electronic medical record is part of the story.
An ACCU-CHEK is part of the story.
A pill is part of the story.
A mobile application is part of the story.
A birth, a life, a death – all stories.
We have a narrow conception of the Story.
What we call Care is the active listening to stories – Is she in pain? Do I need to run an EKG for more to the story?
Right now, I am telling you the story of the Story.
Are you listening?