Exciting Opportunities in Healthcare Social Media Open Now!

Here are a few of the exciting opportunities that are currently wide open for ambitious and talented applicants:

  • Clinical Research
  • Provider Collaboration
  • Curation of Evidence-Based Content
  • Patient Customer Service

CLINICAL RESEARCH

As more and more people tell their stories, converse with others and emit data about their lives, the pool of information pertinent to clinical research will continue to swell.

Developing ways of finding and organizing the data will provide enormous value to researchers, from seeking participants to monitoring the wild. I’m pretty sure that there a few enterprises willing to pay for these kinds of services.

PROVIDER COLLABORATION

In practice, physicians and nurses can’t spend their day on Twitter and Facebook and blogs and forums.

But: they do need productive and reliable ways of collaborating on cases; alerting each other to critical needs; monitoring patient data and progress; coordinating care; and sharing experiences and knowledge and wisdom.

Social media certainly provide possible to solutions to these problems. But Twitter and Facebook aren’t the right places to look.

iMedExchange offers a view of what’s possible.

New kinds of social media will need to be developed. For more on what this means, read Instant Is Not Real-Time.

CURATION OF EVIDENCE-BASED CONTENT

The amount of data and information on the Web is virtually infinite. Worse, the amount of bad data and information probably exceeds the good.

How to provide the best information at the right time? In a world where information speeds like lightening and attention spans are straining, it will become critical that platforms are developed which deliver the right information at the right time in the right context.

The future of content opportunities lies in curation. I’d argue that Curators will be among the new kings and queens of the Web. Opportunities for healthcare are out there for someone to fill.

PATIENT CUSTOMER SERVICE

Patients want connection and service and provider availability.

The continuum of care is vast. Competent healthcare doesn’t start in the ER. It starts at home.

Building platforms that enable patients and providers to connect in safe and mutually-agreeable ways is a huge gaping opportunity for developers.

Facebook and Twitter weren’t designed with healthcare in mind.

Currently, there’s all sorts of talk on how to use these media in provider-patient relations. But the possibilities are constrained by the designs of these platforms. Facebook for example is such an unstable and unpredictable platform, that providers are understandably nervous in incorporating them into their practice.

Not to mention, the issue of boundaries has yet to be worked out. New kinds of social platforms that take account of the healthcare ramifications of social relations from the start will go a long way toward getting buy-in from providers. Hello Health is a great start but there’s still opportunity for development.

THE UNAMIBTIOUS AND RESISTANT NEED NOT APPLY

Years ago when I started thinking about the possibilities of repurposing emerging media into health care, I met a lot of resistance from colleagues and hospital administrators. Back then, talking about healthcare and social media was a lonely business. #HCSM and #HCSMEU and #RNCHAT weren’t around.

I understood: very few people in healthcare even heard about Twitter or RSS or any of this other nonsense (I use that word affectionately). But I also could palpably feel a sense of resistance – in fact, in some case I was met with something along the lines of outright anger. Crazy, huh?

But now, it’s become obvious that we are becoming increasingly connected and these media are staples of contemporary communications.

There’s so much that we can do with Technology. But we also need Art. Art gives us fresh perspective and reminds us of what we’re capable of.

Just like Health, Creativity is Social.

It can also be financially rewarding. 🙂

@PhilBaumann

@HealthIsSocial

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